Returns and Refunds

Last updated: 2026-11-04

Template: have your attorney review. Not legal advice. Highlighted items in [brackets] still need the business's details.

Our guarantee

You have 180 days from delivery to ask for a refund if your order is not right for you. Opened products: [Opened / used products accepted?].

Returning something

1. Start with a message to email (support@roarlionsmane.com) or phone ((305) 209-0853) that includes your name and order number. We will approve the return and confirm the address.
2. Send the securely packed items to [Return address] using a service with tracking, because we cannot refund a parcel that does not arrive.
3. Who pays return shipping: [Who pays return shipping]. Unless we made an error, original shipping charges are not refunded.

Restocking fee: [Restocking fee (%), or none].

Refund timing

Once your return arrives we refund the original payment method within [Refund processing time (days)] business days. Your bank may take a few more days to show it.

Problems with a delivery

If an item arrives damaged, is wrong or is missing, let us know within [Days to report damaged or missing items] days of delivery (a photo helps) and we will replace it or refund you free of charge.

Subscriptions

Subscriptions can be cancelled whenever you like ([How to cancel], [Cancellation deadline before the next charge]), and every shipment is covered by the guarantee above.

Your legal rights

This policy adds to, and does not limit, any rights you have under consumer law. Brain Fit For Life, LLC honours those rights.

Questions

Brain Fit For Life, LLC, [Business mailing address]. Email: support@roarlionsmane.com. Phone: (305) 209-0853.